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Our Covid-19 Assurance

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We have made a number of changes to ensure that your stay with us is as safe as we can make it:

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Lockdown and Insurance

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We know that many of you are concerned about having your holiday cancelled due to Covid-19 and Government restrictions.  Please be assured that we will reschedule your holiday to next year in the event of you not being able to travel due to a lockdown in either your area or ours.  We highly recommend that you take out travel insurance and we understand that there are policies which cover Covid-19 on the market now.

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Covid-19 Cleaning protocols

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We have up to date Covid-19 risk assessments in place, our COSHH and Covid-19 trained Housekeeper has updated cleaning and other protocols which enables Bragborough Hall Holidays to operate as safely as possible.

 

Before your stay

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Please note we cannot host your stay if you have symptoms of Covid-19.  If you start to feel unwell during your stay, we require you to tell us and leave so you can self-isolate at home. 

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Check in Times

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  • Due to extra cleaning, we regret we cannot accommodate early check ins or late departures.

  • We will now require name, address and telephone number of each guest in your group at time of booking for track and trace.

  • Attractions, restaurants and places to visit may have limited availability, so you may need to book ahead of your visit. 

 
Upon Arrival

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We operate a self-check in service and the keys are accessible with a code which will be provided to you before you arrive.  If you need to communicate with us, our email address is bookings@bragboroughhallholidays.co.uk and telephone numbers are provided for both the office and the owners before you arrive.

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During your stay

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For those of you who have visited us before you will find a few changes.

  • Should you need to communicate with us during your stay then we ask you to email or telephone where possible.

  • Should a visit be necessary, we will socially distance from you and take all precautions necessary to keep everyone safe.

  • We no longer provide board games as these are very difficult to properly clean. 

  • We are no longer able to provide magazines. 

  • We have not removed the books from our Holiday Homes, but we ask you to place the books you have read into the box provided.

  • The information sheets in our welcome folder are in plastic sleeves and are cleaned before and after each stay.

  • Our website holds a lot of information about places to visit.

 

On departure

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We now have some extra requirements upon departure for the safety of our team:

  • We require our guests to bag their used bed linen and towels using the black bin liners provided in the kitchen.

  • We require the rubbish to be taken out to the bins prior to your departure.

  • We also require the washing up to be loaded in the dishwasher and set on a hot wash before departure.

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Thank you from all of us at Bragborough Hall Holidays

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