COVID-19 IMPORTANT INFORMATION - UPDATED 5th January 2021
Due to the new Lockdown Rules we cannot accept bookings for holidays or overnight stays.
We are, however, able to accept bookings under certain circumstances including:
If you need accommodation while moving house.
If you are unable to return to your main residence.
If you require accommodation for work.
Please check the government guidance for full details: https://www.gov.uk/guidance/national-lockdown-stay-at-home#staying-away-from-home-overnight
All of the family and the team at Bragborough Hall Holidays are here to help you. Please do not hesitate to contact us for any future holiday information.
Should your holiday booking have to be cancelled due to Covid restrictions, we offer free rebooking or a full refund so why not cheer yourself up and book something for later in the year? -
We all need something to look forward to.
Our Covid-19 Assurance
We have made a number of changes to ensure that your stay with us is as safe as we can make it:
Lockdown and Insurance
We know that many of you are concerned about having your holiday cancelled due to Covid-19 and Government restrictions. Please be assured that we will reschedule your holiday to next year in the event of you not being able to travel due to a lockdown in either your area or ours. We highly recommend that you take out travel insurance and we understand that there are policies which cover Covid-19 on the market now.
Covid-19 Cleaning protocols
We have up to date Covid-19 risk assessments in place, our COSHH and Covid-19 trained Housekeeper has updated cleaning and other protocols which enables Bragborough Hall Holidays to operate as safely as possible.
Before your stay
Please note we cannot host your stay if you have symptoms of Covid-19. If you start to feel unwell during your stay, we require you to tell us and leave so you can self-isolate at home.
Check in Times
Due to extra cleaning, we regret we cannot accommodate early check ins or late departures.
We will now require name, address and telephone number of each guest in your group at time of booking for track and trace.
Attractions, restaurants and places to visit may have limited availability, so you may need to book ahead of your visit.
Rule of 6
We cannot host any group of more than 6 people from mixed households. This includes children of any age.
We operate a self-check in service and the keys are accessible with a code which will be provided to you before you arrive. If you need to communicate with us, our email address is email@example.com and telephone numbers are provided for both the office and the owners before you arrive.
During your stay
For those of you who have visited us before you will find a few changes.
Should you need to communicate with us during your stay then we ask you to email or telephone where possible.
Should a visit be necessary, we will socially distance from you and take all precautions necessary to keep everyone safe.
We no longer provide board games as these are very difficult to properly clean.
We are no longer able to provide magazines.
We have not removed the books from our Holiday Homes, but we ask you to place the books you have read into the box provided.
The information sheets in our welcome folder are in plastic sleeves and are cleaned before and after each stay.
Our website holds a lot of information about places to visit.
We now have some extra requirements upon departure for the safety of our team:
We require our guests to bag their used bed linen and towels using the black bin liners provided in the kitchen.
We require the rubbish to be taken out to the bins prior to your departure.
We also require the washing up to be loaded in the dishwasher and set on a hot wash before departure.
Thank you from all of us at Bragborough Hall Holidays